When we receive your order we try to be quick.
However note that the suppliers are craftsmen and artists who often work in small town, not big industries.
When you buy an item:
For big items or made to order the delivery time may be longer.
We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 14 days of the original purchase of the product.
To be eligible for a return, please make sure that:
Products that do not meet these criteria will not be considered for return.
Send the product with its original packing and the receipt or proof of purchase to the address of producer. Do not send it to manatris.
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.
If you received a damaged product, please notify us immediately for assistance preferably by:
our contact module
or by email: firstname.lastname@example.org
Our Returns and Refunds Policy for damaged items is all the same as for intact products. Shipping charges for damaged items are all the sam e of intact items.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
By our contact module
By email: email@example.com